Aviva Encourages Drivers to Collect Accident Scene Information

Aviva, fresh from their rebranding exercise this week have been encouraging fleet drivers to collect accurate and complete information at the scene of an accident.

Not only can collecting comprehensive information allow your insurer to pursue the claim more expediently, it can help insurers determine liability earlier.  Avivas Technical Claims Manager, Martin Smith, said 

“Even minor accidents can be inconvenient and distressing for drivers but capturing the right information at the scene will enable their insurers to determine responsibility quicker and reduce the length of the claim for all parties.  Making sure you can supply your insurers with the exact time and location of the incident also helps, as will gathering the details of what happened, including any witnesses or third party version of events. But we do urge drivers to avoid becoming involved in conversations about who was to blame and to never admit liability.”

The Aviva spokeperson also added that fraud can be reduced by complete details being collected.  Superquote.com has a car crash kit which can help collect information following an accident.  If you are looking for fleet insurance, please follow the link.